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Claims
Info

Dear our esteemed customers

For us to grip your claim request effectively and efficiently in due time; here are some documentation, procedural paper work and other requirements we kindly request you to complete:
  • The customer /the insured/his or her representative should report on time of accident through in writing letter, email, telephone, telegram, SMS,Fax.
  • Duly completed Claim notification form
  • Police Report
  • Copy of driving license
  • Copy of title deed certificate
  • Performa invoice for changeable parts
  • Returning salvage items
  • Settlement of excess & Contribution (if any)
  • Power of attorney (If necessary)
  • Heirs testimony /certificate/ (If necessary) /

NB: Our recovery location is found Gelan area,Sheger City, Oromia Region in front of OLA (Oil Libya)

  • Duly Completed Claim Notification form
  • Police report (If necessary )
  • Medical bills /
  • Medical , Disability & sick leave certificate /
  • Post mortem examination certificate (If death)
  • Heirs court confirmation document (If death)
  • Duly Completed claim notification form
  • Police report (If necessary)
  • Sick leave , medical & disability certificate
  • Prescription for medicines purchased
  • Post mortem Examination certificate (If death)
  • Heirs court confirmation document (If death)
  • Duly Completed claim notification form (Letter)
  • Original policy or certificate of insurance
  • Original Commercial Invoice
  • Packing list
  • Preliminary Survey report
  • Truck way bill or consignment note
  • Bill of lading
  • Goods receiving note (GRN)
  • Maritime notification /Arrival notification
  • Police report (If necessary)
  • Copy of Written protest to the carriers
  • Original short landing certificate (If short landed)
  • Duly completed accident notification form
  • Original Insurance certificate
  • Original Commercial invoice
  • Packing list
  • Survey report
  • Air way bill
  • Goods receiving note (GRN)
  • Copy of Written pretest to the carrier
  • Duly completed claim notification form
  • Police report
  • Fire brigade report
  • Stock declaration for contents
  • Ownership evidence
  • Book of financial accounts
  • Sales & Purchase invoices for contents
  • Clearance from mortgage (if bank interest)
  •  
  • Duly completed claim notification form
  • Police report (If necessary)
  • Truck way bill
  • Survey report
  • Invoice for the amount of indemnity
  • Driving license
  • Ownership title
  • Duly completed claim notification form
  • Police report
  • Statement given by watchman
  • Stock declaration
  • Ownership evidence
  • Books of statement of account
  • Sales & purchase invoice
  • Clearance from mortgage ,if any

For CPM (Contractors plant & machinery) policy holders 

  • New replacement value (NRV) is considered as sum insured.
  • Duly completed claim notification form
  • Police report
  • Operator’s driving license
  • Title deed certificate
  • Duly Completed claim notification form
  • Internal & External Auditors report
  • Written statement of the concerned employee
  • Police report
  • Signed guarantor’s document
  • Duly completed claim notification form
  • Internal & External Auditors report
  • Written statement of concerned employee
  • Police report
  • Official Receipt
  • Prescription
  • Medical Certificate
  • Claim notification form
  • Death Certificate
  • Burial Certificate
  • Notification form
  • Medical board decision certificate